1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Phiếu miễn trừ trách nhiệm.
4. Notes on Kayaking Activities
● We will be kayaking in the narrow bay in front of the homestay. The distance and duration of the kayaking will be determined by the tour guide based on the weather and the health of the customers.
● Before starting, the guide will explain how to paddle and safety precautions. Customers must wear life jackets throughout the kayaking activity.
● While kayaking on the lake, customers should be mindful of avoiding obstacles such as branches, rocks, etc. Do not separate from the group or paddle outside the designated area.
● We will have a motorboat escorting us throughout the kayaking. If you wish to stop kayaking to take the boat, please inform the guide.
5. Food & Beverages
● All meals on the tour will be at the homestay with a diverse menu that includes many "local specialties of the Muong ethnic group," such as grilled fish, grilled pork, sautéed vegetables, boiled vegetables, etc. If you have dietary restrictions or are vegetarian, please inform UA's management in advance to prepare suitable meals for you.
● If you have special dietary requirements that we cannot accommodate (due to health, medical, or religious reasons), we suggest you prepare your own food to bring along.
● Drinks will be adequately provided on the vehicle and during kayaking. Umove Adventure encourages customers to limit the use of single-use plastic and nylon products; therefore, we recommend bringing a reusable water bottle to refill from the large bottles we provide.
● Alcoholic beverages are not permitted while kayaking on SUP or kayak or while trekking. Alcoholic drinks and soft drinks are not included in the meals.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● In any case, if you go into the water to swim, you must wear a life jacket.
