1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Release of Liability Form.
4. Notes on the trekking route
● While paddling on the river or lake, please be mindful to avoid obstacles such as branches, rocks, etc. Paddle close to the shore as directed by the guide and watch out for motorboats operating on the lake.
● We will have a motorboat escort throughout the entire paddling journey. If at any point you wish to continue by boat instead of paddling, please inform the guide.
● Note: If you know how to swim and have ample paddling experience, you may remove your life jacket and secure it on the SUP—but under no circumstances should you remove the leash.
5. Camping
● UA’s campsite is located on the banks of the Da River, offering a stunning view of the river. We use 4-person tents for 2 people. If you prefer a single-person tent, please let us know when registering for the trip.
● At the campsite, there is a toilet tent, and sanitation will follow the dig-and-bury method.
6. Food & drinks
● Meals on the tour are quite diverse and feature a strong touch of local flavor. If you have dietary restrictions or follow a vegetarian diet, please inform UA’s coordinator in advance so we can prepare suitable meals for you. In cases where you have special dietary needs that we are unable to accommodate (due to health, medical, or religious reasons, etc.), we recommend that you bring your own food.
● Drinking water will be provided both on the vehicle and during paddling. Umove Adventure encourages guests to minimize the use of single-use plastic and nylon products, so we kindly ask you to bring a reusable water bottle to refill from the large water containers we provide.
● Alcoholic beverages are not permitted while paddling SUP. Alcohol and soft drinks are not included in the meals.
7. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
8. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● The tour guide will carry a basic first aid kit. If you have any medical problems that require medication, you should bring your own medication.
