1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions at here.
3. Reading and signing the exclude all liability before departing:
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Phiếu miễn trừ trách nhiệm.
4. Trekking Route Notes
● Our trekking route will not be challenging in terms of elevation, although we will need to climb some small slopes. Most of the time, we will be walking on trails connecting one village to another. Some sections will go through the forest, but it won't be too dense. The path is not difficult, but you will need to wear trekking shoes or trail running shoes. Sandals suitable for trekking (like Keen sandals) can also be used.
5. Food & Beverages
● The meals on the tour are quite diverse and feature many "local flavors." If you have dietary restrictions or are vegetarian, please inform UA's operations in advance so they can prepare suitable food for you. In cases where you have special dietary requests that we cannot accommodate (for health, medical, religious reasons, etc.), we recommend that you prepare your own food to bring along.
● Drinking water will be provided adequately for the whole tour and during kayaking. Umove Adventure encourages customers to minimize the use of disposable plastic and nylon products; therefore, we suggest you bring a reusable water bottle to refill from the larger containers we provide.
● Alcoholic beverages are not allowed during the trek. Alcoholic drinks and soft drinks are not included in the meals.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● The tour guide will carry a basic first aid kit. If you have any medical problems that require medication, you should bring your own medication.
