Privacy Policy

  • 1. Purpose of Collecting Personal Information

    We collect personal information to:

    • Facilitate purchases, payments, and customer support.
    • Provide information about products, services, and tailored assistance.
    • Send updates on our latest programs and offerings.
    • Resolve any issues that may arise during transactions.

    At UMOVE JSC, through our website https://umoveadventure.com, we collect the following data:

    • Full name
    • Email address
    • Phone number
    • Address

    2. Scope of Information Collection

    Personal information is collected when you place an order on our website, including your full name, email address, phone number, and address.

    3. Information Storage Duration

    Your personal data will be stored until you request its deletion or you log in and remove it yourself. In all other cases, your information remains securely protected on Umove's servers.

    4. Access to Personal Information

    Your information may be accessed by:

    • Delivery partners: To provide name, address, and phone number for shipping purposes.
    • Internal staff: Relevant departments for customer care and service delivery.
    • Affiliated or outsourced services: Strictly for the purposes outlined in Section 1, with robust privacy protections in place.
    • Legal authorities: If required by law.
    • Business transfers: In the event of a merger, acquisition, or consolidation, the acquiring entity will gain access to stored data, including personal information.

    5. Contact Information for the Data Controller

    6. Accessing and Editing Your Personal Data

    To access, correct, or request deletion of your personal information, please contact us:

    Complaint Handling Process We take the protection of your personal information seriously and are committed to maintaining its confidentiality. We do not share, sell, or rent your data to third parties except where necessary to enhance service quality, resolve disputes (processed within 3 days), or as required by law.

    If you have concerns about misuse of your information or our privacy practices, please reach out via the contacts above. We will respond promptly to protect your rights.