1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Release of Liability Form.
4. Notes on the SUP paddling and hiking routes
● On the first morning, we will paddle about 4 km in Ngoi Hoa Bay. Depending on the time of year, we may be paddling with or slightly against the wind. However, since this is a sheltered and narrow bay, the water is generally calm.
● Before starting, the guide will instruct you on paddling techniques and provide important safety and route information. It is required that everyone wear life jackets and attach the leash properly. For those who are paddling SUP for the first time, it is recommended not to stand on the SUP immediately after launching. After about 1-2 km, if you feel more comfortable and confident with the water, you can try standing while paddling.
● While paddling on the lake, be mindful of obstacles such as branches or rocks. Staying close to the shore and being aware of motorboats on the lake. A motorboat will accompany us throughout the paddling trip. If you wish to travel by boat instead of paddling, please inform the guide.
● If you are experienced in paddling and can swim, you may take off your life jacket and secure it on the SUP, but never remove the leash.
● On the second day, we will hike for about 20-25 minutes along a small trail passing through villages. The path is not difficult, but you should wear sports shoes or sport sandals (avoid flip-flops).
5. Food & Drinks
● Lunch on the boat and at the glamping site will be diverse, featuring a strong local flavor of the Mường ethnic group, such as grilled fish, grilled pork, stir-fried or boiled vegetables, etc. Breakfast will include chicken porridge or instant noodles with vegetables and eggs.
● If you have dietary restrictions or are vegetarian, please inform UA management in advance so they can prepare suitable meals for you. In cases where we cannot meet special dietary needs (for health, medical, or religious reasons), we suggest you bring your own food.
● Water will be provided on the vehicle and during the paddling. Umove Adventure encourages customers to minimize the use of single-use plastic and nylon products, so we recommend bringing a reusable water bottle to fill from the large water containers we provide.
● Alcoholic beverages are not allowed while paddling SUP, kayaking, or trekking. Alcoholic drinks and soft drinks are not included in the meals.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● In any case, if you go into the water to swim, you must wear a life jacket.
