1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Phiếu miễn trừ trách nhiệm.
4. Trekking SUP route notes
● On the first day, we will start paddling from Huong Ly Port to Paradise Island, covering a distance of about 7-8 km. On the second day, we will paddle approximately 6-7 km. Depending on the time of year, we may paddle with the wind or slightly against it. The water surface is mostly calm, with no strong current.
● Before we begin paddling, the guide will instruct us on paddling techniques and safety precautions as well as the route. You are required to wear a life jacket and a leash at all times. For those who are paddling on a SUP for the first time, it's advisable not to stand on the board right at the starting point. After paddling for about 1-2 km, if you feel comfortable and confident with the water, you can start standing up to paddle.
● While paddling on the lake, you need to be cautious and avoid obstacles like branches, rocks, etc. Staying close to the shore and watching out for motorboats navigating on the lake.We will have a motorboat escorting us throughout the paddling trip. If you wish to use the paddle to navigate the boat, please inform the guide. If you know how to swim and have considerable paddling experience, you may remove your life jacket and secure it on the SUP, but you must not remove the leash.
5. Accommodation
● We will have dinner and sleep at a small resort on Paradise Island. It has a swimming pool, restaurant, café, and beautiful lake views. We will sleep in the resort’s stilt house, sharing a room with comfortable blankets, mattresses, and mosquito nets.
6. Food & drinking water
● Dinner on the mountain will be freshly cooked by the porter team. Breakfast will be fried rice, instant noodles, or crepes. Lunch is typically pre-prepared cold food.
● Drinking water on the mountain will be sourced from streams and boiled for disinfection by the porter team. Participants should bring water bottles to refill for daily use.
● At the overnight shed, hot tea and coffee will be served before and after each meal.
7. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
8. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● In any case, if you go into the water to swim, you must wear a life jacket.
