1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Release of Liability Form.
4. Notes on the SUP & Trek Route
● The SUP route is about 4km long and is in a lake with calm water. When SUPing, be sure to paddle close to the right bank and avoid obstacles on the water surface such as rocks, tree branches and river vehicles.
5. Food & Drink
● If you are on a diet or vegetarian, you need to inform UA management in advance so that we can prepare suitable food for you. In case you have special dietary requirements that we cannot meet (for health, medical, religious reasons, etc.), we recommend that you prepare your own food.
● Drinking water will be provided daily. UA encourages customers to limit the use of single-use plastic and nylon products, so we recommend that you bring a reusable water bottle to fill up with water from the large bottle we provide.
● Alcoholic beverages are not permitted while paddling SUP, kayaking or trekking. Alcoholic beverages and soft drinks are not included in meals.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● We only provide first aid during the tour and do not provide any oral medication so if you have any health problems that require precautionary medication please bring your own.
