1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Refer to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Read and sign the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Release of Liability Form.
4. Notes on the SUP Paddling and Trekking Routes
● Before getting on the water, you will receive a briefing that covers techniques, equipment usage, and safety instructions.
● You must wear a life jacket and attach the leash properly.
● While paddling, be mindful to avoid obstacles such as tree branches and rocks. Stay close to the riverbank and always keep an eye out for motorboats passing by.
● Strictly follow the guide’s instructions at all times.
5. Drinking Water & Snacks
● Drinking water will be provided both on the vehicle and during paddling. Umove Adventure encourages participants to reduce the use of single-use plastic and nylon products, so we kindly ask you to bring a reusable water bottle to refill from our large water containers.
● Snacks include cold drinks, fruits, and biscuits. If you follow a specific diet or have dietary restrictions, we recommend bringing your own snacks.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● In any case, if you go into the water to swim, you must wear a life jacket.