1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Phiếu miễn trừ trách nhiệm.
4. Notes on the Kayaking Route
● Before starting the kayaking session, the guide will provide instructions on paddling techniques and important safety guidelines for the route. You must wear life jackets properly.
● While kayaking in the bay, being careful to avoid obstacles such as reefs and other boats. Do not paddle too close to rock walls if there are waves, as the waves can push you into sharp barnacles on the rocks.
● When kayaking inside caves, it is necessary to use a flashlight and follow the guide's instructions.
● We will have a boat that supports us throughout the kayaking session. If you wish to stop kayaking and board the boat, please inform the guide.
5. Food & Drinks
● We will enjoy a variety of dishes, including seafood, while on the boat. If you are vegetarian or have dietary restrictions, please let us know when filling out the customer information form.
● The daily water supply will be approximately 2L per person. To help reduce the use of single-use plastic bottles, we encourage you to bring your own water bottle to refill from the large water containers on the boat.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● In any case, if you go into the water to swim, you must wear a life jacket.
