1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions at here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Phiếu miễn trừ trách nhiệm.
4. Notes on the SUP/Kayak Paddling and Trekking Route
● On the trekking day, we will cover around 12-15 km from Le village to Co Phat village. This walking route is a trail along the river, and we will have to cross the river multiple times at shallow, fast-flowing sections.
● While trekking, our luggage, SUP boards, and camping gear will be transported to Co Phat by boat, so you will only need a small backpack of about 10L-20L to carry food, water, and essential items during the hike.
● A local guide will lead the group throughout the journey into and out of Pu Mat.
● The SUP paddling route from Co Phat to Pa Lai is about 18 km downstream. There are approximately 20 small and large rapids along this pristine river section. Participants must strictly follow the safety instructions provided by the tour leader.
● A motorboat will accompany us during the entire paddling session. If you wish to stop paddling and travel by boat, please inform the tour leader.
5. Camping
● The campsite at Cò Phạt is located at the village's riverbank. We will use the bathroom and toilet facilities at the local border guard station.
● Umove Adventure will provide tents, mattresses, and sleeping bags for all participants.
6. Food & Drinks
● Lunch during the trek and SUP paddling will include sticky rice (or bamboo rice), grilled meat or pork rolls, and fruit. Dinners at Con gully and Co Phat will be plentiful and diverse, featuring local specialties. Breakfast will consist of chicken porridge or instant noodles with vegetables and eggs.
● If you have dietary restrictions or are vegetarian, please inform UA’s organizers in advance so we can prepare suitable meals for you. In cases where we cannot meet your special dietary requirements (due to health, medical, or religious reasons), we suggest you bring your own food.
● Drinking water will be provided on the vehicle and during the paddling session. Umove Adventure encourages customers to minimize the use of single-use plastic and nylon products, so we recommend that you bring your own reusable water bottle to fill up from the large water containers we provide.
● Alcoholic beverages are not allowed during SUP, kayaking, or trekking activities.
7. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
8. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● The tour guide will carry a basic first aid kit. If you have any medical problems that require medication, you should bring your own medication.