1. Travel insurance
● Umove Adventure uses service from Bảo Việt Insurance with a maximum insurance payout of 100 million VND/person/case.
● See the Bao Viet policy of insurance Quy tắc bảo hiểm Bảo Việt.
2. Referring to the postpose policy, and cancel the tour in the requirement and instructions at here.
3. Reading and signing the exclude all liability before departing
● The customers who buy adventure tours from Umove Adventure have enough awareness about the level of challenge as well as other physical challenges and other potential dangers during the tour. Hence the customer is asked to read and sign the Exclude all Liability form before departing. Find the form below and read it carefully.
Release of Liability Form.
4. Notes on tour activities:
● The activities on the tour are of average level and do not require much physical strength. The requirements for trekking and diving experience are also at an average level. However, a very prominent highlight of this tour is the activity of watching sea turtles lay eggs on the beach, which requires following the instructions of the rangers.
● Overnight at the ranger station on the night of watching sea turtles lay eggs has very basic conditions. At the ranger station, there are private rooms for 2 people or 3,4 people/room. However, in case of many guests, you may have to sleep in a hammock.
5. Food & Beverages
● Meals are local and include seafood. If you are allergic to seafood or have any food restrictions, please let Umove Adventure know when booking your tour.
6. Protecting the environment together
● Umove Adventure supports and practices Leave No Trace principles in each program and outdoor activities itself. We also encourage our customers and partners to apply to Leave No Trace principles when traveling in the outdoor environment. See details about the Leave No Trace tại đây
● In order to limit the use of single-use plastic, Umove Adventure encourages each of us to prepare for ourselves a bottle of water with a 1L capacity for daily water refilling.
● On the tour, tourists comply with the instructions and regulations on environmental protection at the destination.
7. Medical assistance
● If you have cardiovascular disease or bone and joint diseases (knees, ankles, shoulder joints, etc.), you should consult your doctor before deciding to join the trip.
● The tour guide will carry a basic first aid kit. If you have any medical problems that require medication, you should bring your own medication.